Eligibility

• The Trade Buyer Claim is open to all visitors of Penang Signature Gold, Gems, & Jewellery Fair (PSG) 2026 who make an eligible purchase and/or order at the events.

Claim Period

• Purchases and/or orders made during the official event period of PSG 2026 at the Setia SPICE Convention Centre are eligible for this program.
• All receipts, invoices, or official order forms must be dated within the event dates.
• Claims must be submitted to the Redemption Counter before the counter closes on the last day of the event.
• Claims submitted after the event or outside the valid timeframe will not be accepted.

Claim Criteria

• Visitors who make verified purchases from participating exhibitors are entitled to the following rewards:
  1. Claim RM200 Travel Subsidy for purchases of 1kg 916 gold or equivalent value
  2. Claim RM500 Hotel Subsidy for purchases of 2kg 916 gold or equivalent value
• Equivalent Value Calculation: For non-gold purchases, the “equivalent value” is determined based on the prevailing selling price of 916 gold in Malaysia at the time of the event.
• Each eligible buyer may claim only one (1) reward based on the highest qualifying tier achieved.
• Buyers may combine multiple receipts or order forms from various exhibitors to achieve the qualifying weight/value tiers.
• All claims must be supported by official exhibitor receipts, invoices, or verified order forms.

Claim Process

• To initiate a claim, eligible trade buyers must:
  1. Submit original purchase receipts/invoices/order forms issued by exhibitors to the credit card counter
  2. Complete the official claim form provided by the Organiser.
• The Organiser reserves the right to verify all receipts and exhibitor records before approving the claim.

Reward Redemption

• Approved rewards will be processed within seven (7) days after the event concludes.
• The rewards will be issued in the form of bank transfer or sole discretion of the Organiser.
• Each visitor may redeem only one (1) reward throughout the fair.
• Rewards are non-transferable, non-exchangeable, and not redeemable for cash equivalents.

Verification & Liability

• The Organiser reserves the right to verify purchase authenticity with exhibitors and require proof of payment/deposit for orders. Any fraudulent activity will result in immediate revocation of the reward.
• The Organiser shall not be held liable for any disputes arising between the buyer and the exhibitor regarding the order or purchase.
• The Organiser is not responsible for any failure to process rewards due to circumstances beyond their control, including bank system outages or event interruptions.

General

• The Organiser reserves the right to amend, extend, or terminate this program and its Terms & Conditions at any time without prior notice.
• The Organiser’s decision on all matters relating to the program is final and binding.

Participation in this program constitutes full acceptance of these Terms & Conditions.